The Ritz-Carlton, Santiago

The Ritz-Carlton, Santiago is a luxury hotel in El Golf, in the commune of Las Condes, and holds one MICHELIN Key. It suits travellers who want a traditional style and a base in the eastern part of the city.

The hotel has 205 rooms. The public areas are designed in the style of an English manor house, with wood panelling, chandeliers and gilded oil paintings, while the guest rooms are more contemporary, with marble bathrooms stocked with Asprey products. The contrast works: a formal, old-world welcome downstairs and calm, modern rooms upstairs.

The spa is a strong point, with sweeping views of the Andes, and facilities include indoor and outdoor swimming pools, a sauna, steam rooms and a jacuzzi. For eating and drinking there is the Ritz-Carlton Bar, the lobby bar and Estró, a farm-to-table restaurant whose menu is built around responsibly fished seafood. There is 24-hour room service, a concierge, multilingual staff, a wake-up service, luggage storage, a business centre and meeting rooms for those travelling for work.

Families are well looked after: cots are available subject to availability, babysitting can be arranged on request and there are adjoining rooms. Pets are allowed for a charge, which is useful if you are travelling with a dog. The hotel is wheelchair accessible and offers bikes for guests. Parking is available on site, with valet and self-parking options for a fee, and there is a shuttle service. Check-in is from 15:00 and check-out by 12:00. Note that wifi may carry a charge depending on your rate, and that the hotel also lists a designated smoking area for guests who need one.

Pinpilinpausha, the Basque restaurant founded in 1940, and Tiramisú, the long-running Italian, are both on Isidora Goyenechea nearby, and Boragó, Ambrosía and the bars of Vitacura are a short taxi ride away. El Golf metro station gives access to the centre for the museums and the Plaza de Armas.

The Ritz-Carlton suits business travellers, couples and families who prefer to stay in the eastern districts, and anyone who values the spa and pools after a day of sightseeing or a trip to the wine valleys.