Mandarin Oriental Santiago

Mandarin Oriental Santiago is the largest of the luxury hotels in this guide, with 310 rooms, and holds one MICHELIN Key. It occupies the former Grand Hyatt building on Avenida Kennedy in Las Condes, a distinctive cylindrical tower arranged around a vast central atrium, which is a striking feature when you first walk in.

The rooms have clean lines, polished hardwood and modern furnishings and fixtures, a calm style suited to longer stays. The hotel has a garden and plentiful outdoor space. Wellness facilities include treatment rooms, and there are both indoor and outdoor swimming pools, so it works in summer and in the cooler months.

Dining is a strength. The hotel has Italian and Japanese fine-dining restaurants, a bar and room service, so you can eat well without leaving. A 24-hour front desk, a business centre and air conditioning throughout cover the practical side for business travellers.

For families, babysitting can be arranged on request, and adjoining rooms are available. Pets are accepted for a charge. The hotel is entirely non-smoking. Check-in is from 15:00 and check-out by 12:00. Wifi may carry a charge depending on your rate, so check when booking. Parking is available on site; the Michelin listing notes free private parking that needs no reservation, but also lists self-parking with charges, so confirm the current terms with the hotel.

The location, in the El Golf area of Las Condes, puts you in the modern, business-oriented eastern part of the city. It is convenient for the restaurants of El Golf and Vitacura, such as Pinpilinpausha, Boragó and Ambrosía. The historic centre is a taxi or metro ride away, so allow time for the journey when planning a day of museums.

Mandarin Oriental Santiago suits families who want space and a pool, business travellers, and anyone who prefers a resort-like atmosphere in the city. It is also a good choice for groups and conferences, given its size and facilities. Compare it with The Ritz-Carlton nearby, which is smaller and more traditional in style, and The Singular in Lastarria if you would rather be within walking distance of the old city.