Tour operator
Hero Balloon Flights Dubai
Dubai's long-running hot-air balloon operator, formerly Balloon Adventures Dubai, flying at sunrise over the Dubai Desert Conservation Reserve since 2005.
A Dubai safari operator, part of Hero Experiences Group, offering heritage-focused and luxury desert safaris that support conservation initiatives.
Good to know
Platinum Heritage offers a more considered alternative to the dune-bashing trips sold across Dubai. Part of Hero Experiences Group, the company behind Hero Balloon Flights, it focuses on the heritage, culture and wildlife of the desert, and every trip is accompanied by a dedicated conservation guide. It has won Tripadvisor's Travellers' Choice awards for seven consecutive years, from 2019 to 2025, and also operates in AlUla in Saudi Arabia.
Its Dubai safaris fall into two collections. The Heritage Collection is the more traditional: guests ride through the dunes in vintage Land Rovers, watch a falconry display in a traditional setting, and visit an authentic Bedouin-style camp for Emirati food and entertainment, including performances such as yola, ayala and razfa, traditional dances and songs of the region. The Platinum Collection is the luxury version, with a drive in a modern Land Rover Defender, a falconry performance in a luxury majlis, an exclusive desert oasis camp, fine dining and evening fire and acrobatics shows, and a five-star breakfast on morning trips.
Both collections include traditional headwear and water, and an overnight stay in a Stone Dwelling Room can be added for those who want to sleep in the desert. The emphasis throughout is on explaining the desert environment and Emirati traditions rather than thrills, which makes these trips well suited to families with children, couples and anyone wary of high-speed driving. Book on the website or through the company's experience consultants, who can advise on which trip suits you; full refunds are offered for cancellations made more than 18 hours before pick-up.
Desert trips are best between October and April, when evenings are pleasantly cool; in summer, morning or late-afternoon departures avoid the worst of the heat. Wear comfortable clothes that cover the shoulders for the camp, bring a light layer for winter evenings, and remember that sand gets everywhere, so leave valuables at the hotel. Prices are higher than mass-market safaris, reflecting the smaller groups and the inclusions.
The company's office is at 1303 Control Tower in Motor City, which it shares with Hero Balloon Flights; it can be contacted on +971 4 412 6333 or by WhatsApp. Pick-up arrangements are confirmed when you book. Combining a heritage safari with a sunrise balloon flight makes a full desert day.
The focus is on heritage, culture and conservation rather than dune bashing, with a conservation guide on every trip.
It is part of Hero Experiences Group.
Vintage Land Rover drives, falconry, a Bedouin-style camp, Emirati food and traditional entertainment.
A luxury safari with a modern Land Rover Defender, falconry in a majlis, an oasis camp and fine dining.
Yes, a Stone Dwelling Room can be added for an overnight stay.
Full refunds for cancellations made more than 18 hours before pick-up.
Yes, the gentle pace and cultural focus suit families.
By phone on +971 4 412 6333 or by WhatsApp.
Café
A courtyard café in the Al Fahidi heritage quarter serving Emirati breakfasts, karak tea and traditional sweets under a large central tree.
Hotel
An ultra-luxury resort on the Palm Jumeirah crescent with sky-high pools, a beachfront, signature restaurants and access to the vast Aquaventure waterpark next door.
Attraction
The world's tallest building, rising 828 metres over Downtown Dubai, with observation decks on levels 124, 125 and 148 open to ticketed visitors.
Bar
A rooftop venue 54 floors up at Address Sky View, combining a modern Asian restaurant, a sky bar and a club lounge with close-up Burj Khalifa…